Case | Consumer & Lifestyle

My precious! Create incentives to buy, retain customers 

The task

When we think of communication around consumer and lifestyle products and services, we automatically think of product launches, product PR, review programs or influencer testimonials with promo codes and the like. In most cases, however, we think of the product or service and the associated features. 

So far so good. But what do you communicate when there is no launch coming up or a product is not sexy enough for a big media response? What does an app like Bookatable do in terms of PR when the app has been introduced and explained and there is simply nothing new? How does a job platform like Monster stay in dialog with its target group of employees? These three clients were also looking for ways to tell their target group more than just product news and to position themselves in the consumer market as a trustworthy and hip provider: Oda, Inshared and Goal Zero...

Selected references

1

Online supermarket

The Norwegian online grocery supplier Oda chose Oseon to flank their market entry in Germany with a local pilot in Berlin in February 2023.
2

Online insurance

In 2021, the Dutch insurtech InShared ventured into Germany with its car insurance and was looking for communications support. Our aim was to help InShared achieve greater awareness among the relevant target group and to promote the topic of online insurance.
3

Solar gadgets

Hardly any product has such a dense cycle of new models that a pure product PR program with launches and reviews is sustainable in the long term. Goal Zero was also aware of this when they brought us on board in 2016 to promote their sustainable outdoor solar and charger solutions.

Our approach

Products or services for end consumers are rarely so new or original that they trigger an earthquake of attention on their own. And even if a product launch is successful thanks to smart features, a chic look and good press images. What happens afterwards? To ensure that PR successes for our consumer-oriented clients don't remain a flash in the pan, we also rely on a mix of product PR and storytelling in B2C communication, often sensibly expanded in social media or as part of influencer co-ops.

We create stories that fill our customers' products and services with life, provide reasons to buy and also occupy the surrounding subject area in such a way that trust in quality and competence is created in the target group. 

You rarely win a flower pot with product PR alone. It's much more about filling these products with life and telling “want-to-have” stories around user scenarios. Then it also works with the media and influencers.

Manuela Moore, managing partner 

Results

70+
Handelsblatt, Tagesspiegel and Berliner Morgenpost followed our invitation to Oda's market launch in Berlin and reported exclusively. At the same time, we placed editorial radio reports on the shopping behavior of Germans. 40 online, five print media and over 20 radio stations with relevance for Berlin reported on the launch.
9 Mio
In 2022, our work for Inshared resulted in 80 articles with a total reach of over nine million. There was also coverage on 17 radio stations and four successful influencer collaborations.
120
placements made the PR sun rise: Topics such as sustainable travel, leisure activities with children or gadget gift ideas for men: our topics for Goal Zero made it into a colorful mix of trade and lifestyle media such as Bergwelten, Wandersüchtig, Land der Berge, GQ, Red Bulletin or even Ökotest. 

Selected coverage

16.02.23 | Berliner Morgenpost für Oda
17.02.23 | Tagesspiegel für Oda
16.02.23 | Berliner Zeitung für Oda
24.10.23 | Tagesspiegel Background für InShared
19.11.22 | Berliner Zeitung für InShared
03.06.16 | Bergwelten für Goal Zero
19.06.16 | Biketour Global für Goal Zero
2016 | Wandersüchtig für Goal Zero